Web Development
Salesforce Implementation
Process Optimization
The Journey of a Thousand Miles…
What's the first skill set you hire for when you realize you need a solution to a business challenge? Often, companies will hire/contract software developers to build them tools without first understanding the business problem they're trying to solve. Or, companies...
Hold on, let me grab a pen…
You've done it and it's been done to you. "give me a second. I just need to grab a pen". Making someone wait to interact with them because one is unprepared is at best a lesson in patience and at worst is totally maddening. A slew of note taking apps have cropped...
Salesforce Reset button
You want to know the thing I have heard most frequently when talking to clients about their Salesforce instance? Something along the lines of "I just want to start over... but I want to keep all my data". I've heard folks over at Salesforce use the analogy, most...