Getting Started with Salesforce Authenticator

Jan 12, 2023 | Salesforce Support

Greener Pastures recommends using the Salesforce Authenticator App to satisfy the MFA Requirement.

Here are some steps to get started with Salesforce Authenticator:

From the Home Screen in Salesforce

Login to Salesforce. Click your avatar at the top right corner, then click “Settings.”

SA-Avatar-Settings

Connect to Salesforce Authenticator from Advanced User Details

Click “Advanced User Details” on the left toolbar. Scroll down to “App Registration: Salesforce Authenticator” and click “Connect.”

Advanced User Details Salesforce Authenticator

Verify Your Identity via Email

You will be asked to verify your identity via email. Enter the code you receive into the Verification Code box and click “Verify.”

Verify Identity

Salesforce Authenticator App

Download the Salesforce Authenticator app onto your mobile device. 

Open the Salesforce Authenticator App. You can click “Skip Tour” and go straight to adding an account. Click “Add an Account.” You can authenticate multiple accounts.

A two word phrase will appear on the Authenticator app. Enter that phrase into the “Connect to Salesforce Authenticator” screen in your browser and click “Connect.”

SF Authenticator App Store
Add Account
Two Word Phrase
Connect Browser Salesforce Authenticator

Approve and Login

You will see a message in your browser to check your mobile device.

Approve the connection request on your Salesforce Authenticator App by clicking “Connect.”

You should see a green checkmark in your browser indicating that you successfully logged in!

Check Mobile Device Browser
Two Word Phrase
Login Successful

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